Operations Junior Associate

Brussels, Belgium · Operations

Description

A new electric bike for urban riders.

With electric bikes traditionally viewed as expensive, cumbersome and poorly designed, we are reinventing the category by blending design elegance with affordability and technology that connects owners to their bikes through a mobile app, featuring a secure key, live stats, and GPS tracking.

Founded in 2017 by start-up entrepreneurs Adrien Roose, Karim Slaoui and Tanguy Goretti, we have recently received over €10 million in funding and our team is rapidly expanding both in Belgium and EU wide.

About the role and what you'll be doing

Cowboy's operations team manages all customer facing aspects of the business (excl. marketing). Our scope covers

As a Operations Junior Associate, you will start your journey at Cowboy in the Customer Success team. That position will allow you to become an expert in our products and services, and understand what it takes to provide a stellar customer experience to all our riders. You will then have the opportunity to further grow within that team, or join another Operations team depending on your strenghts and our future business needs.

Requirements

Benefits

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